Parent guide

How to use CanopyKids as a parent

Set up your family in about ten minutes: a login for each child, an age-appropriate profile, a PIN on the settings only you should touch, and a weekly picture of what your kids are talking about.

General guideTeacher guide

1. Set your child's age in Settings

Open Settings and unlock it with your parent PIN. Set your child's age, age band and region — CanopyKids uses these to shape tone, reading level and which safety rules apply. You can also choose compliance preferences for your region here.

2. Choose a parent PIN

The PIN keeps Settings out of your child's reach. Settings re-locks itself after a few minutes of inactivity, and you can lock it instantly with “Lock now”. Forgot it? Use “Forgot your PIN?” and confirm your account password to reset it.

3. Create a separate login for each child

On your Dashboard → Kids tab, add a child login with its own username and password. Each child gets their own chat history, and every child rides on your family plan — no extra billing, no message cut-off.

4. Build each child's profile

Press “Profile” next to a child to record their age, grade, interests, learning goals and how they learn best. A live preview shows exactly what the AI will know about them, so every answer is tailored to that child.

5. Let younger kids talk instead of type

In the chat header, tap “Voice”. Your child holds a spoken conversation — they speak, the answer is read back out loud — and the full transcript is still saved in the sidebar so nothing is hidden from you.

6. Review history, usage and safety flags

Your Dashboard lists every child's conversations with timestamps, message usage for the billing period and any safety events. Messages are deleted after 30 days; a short summary is kept so you keep the picture without reading every line.

7. Watch for the weekly digest

The Parent Digest summarises conversation themes, learning topics and any safety moments from the week. It never shows raw transcripts — the goal is awareness, not surveillance.

8. Manage your plan and billing

From the Dashboard or Pricing page you can switch tiers (changes are prorated), open the billing portal for cards and invoices, or cancel — access continues to the end of the period you've paid for.

Parent questions

Ready to set up?

Open Settings to set the age and PIN, then add your children from the Dashboard.